Your customers are looking for peace of mind. They need the right policy at the right terms, and are checking online reviews to help them make this important decision. In a crowded landscape of options with often confusing terms, trust is a critical factor in attracting customers to your business.
Consumers who have had either an extremely positive or extremely negative experience are much more likely to post a review without an invitation. The middle 98% of your customers are getting great service, but need a gentle reminder to help them take the next step.
More reviews means more social proof, which builds trust, improves your rankings, broadens your reach to new customers, and ultimately leads to selling more policies!
Businesses and consumers are engaging through digital means. ReviewRamp’s system allows you to communicate directly with your customers through text messaging and also via social media. Connect with your customer they way THEY want to!